100% Vegan & Eco Friendly

Free shipping on all orders over 85 €.

Help Center

Our team is always here to help.

Answers to common purchasing queries

Ordering and shipping

The estimated delivery time for Spain is 24/48 working hours, for the rest of Europe is 2/5 days.

You can create a customer account in the section "My account".
If you need to change your address you can do it in the "Addresses" section in the "My account"panel.

When we send an order you will receive a email with the tracking so you can check the status of your order.

We never store credit card details or payment methods on our server. Alternatively you can store your payment details on the payment platform Stripe or PayPal.

All prices on our website include taxes.

We currently ship to Spain, France, Portugal, United Kingdom, Ireland, Netherlands, Belgium, Austria, Italy and Germany.

Normally the orders are made in one package, but depending on the order and the logistics conditions it is possible that it is made in several packages.

If you need to exchange an item

Returns and exchanges

You can consult our return and exchange policy on the following page "Returns and exchanges".
If you have received a wrong product we need you to let us know by creating a support ticket, a specialized agent will contact you.
If you notice any damage to your package, it is necessary that you leave a record of the damage in the signature with the delivery person. After that send us a ticket and tell us what happened.
To make a return go to the returns section and start the process by completing all the data, the platform will indicate all the steps to follow.
For any support or customer service needs, send us a ticket and we will respond as soon as possible.
If you have entered the wrong address, please send us a ticket immediately, we will try to change the address as long as the package has not been shipped yet.
If you need to exchange or cancel an order, please send us a ticket immediately, we will try to make the exchange or refund as long as the package has not been shipped yet.
If you have made a pre-purchase please note that the delivery time varies depending on the pre-purchase made and the conditions published. If you have any questions you can contact us via a ticket.
Free shipping

From 85€ purchase

90-day refund

Extended deadline for returns

International Warranty

Offered in all countries

100% secure payment

PayPal / MasterCard / Visa

🇪🇸 Hablamos Español
🇬🇧 We speak English
🇩🇪 Wir sprechen deutsch
🇫🇷 On parle francais
🇮🇹 Noi parliamo italiano


About cookies

The same old stuff. We use own and third party cookies for the proper functioning of the online store, so we need to be accepted.