Help centre
Need help? Select what you need help with or check out our frequently asked questions below.
FAQs
Answers to common purchasing queries
Ordering and shipping
The estimated delivery time for Spain is 24/48 working hours, for the rest of Europe is 2/5 days.
When we send an order you will receive a email with the tracking so you can check the status of your order.
We never store credit card details or payment methods on our server. Alternatively you can save your payment details on the payment platform Stripe or PayPal.
All prices on our website include taxes.
We currently ship to Spain, France, Portugal, United Kingdom, Ireland, Netherlands, Belgium, Austria, Italy and Germany.
Normally orders are placed in one package, but depending on the order and logistic conditions it is possible that orders are placed in several packages.
If you need to exchange an item