100% Vegan & Eco Friendly

Free shipping on all orders over 99 €.

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

The estimated delivery time for Spain is 24/48 business hours, for the rest of Europe it is 2/5 days.
You can create a customer account in the section "My account".
If you need to change your address, you can do so in the "Addresses" section in the "My account" panel.
When we send an order you will receive an email with the tracking so that you can observe the status of your order.
We never store credit card data or payment methods on our server. Alternatively, you can save your payment details on both Stripe and PayPal.

All prices on our website include taxes

We currently ship to Spain, France, Portugal, United Kingdom, Ireland, the Netherlands, Belgium, Austria, Italy and Germany.

Normally orders are made in a single package, but depending on the order and logistics conditions it is possible that it is made in several packages.

If you need to swap an item

Returns and Exchanges

You can check our policy of exchanges and returns on the following page "Changes and returns".
If you have received a wrong product we need you to let us know by creating a support ticket, a specialized agent will contact you.
If you see flaws in your package, it is necessary that you leave a record of such flaws in the signature with the dealer. After that send us a ticket and let us know what happened.
To make a return, go to the returns section and start the process by completing all the data, the platform will indicate all the steps to follow.
For any support or customer service need, send us a ticket and we will respond as soon as possible.
If you have entered a wrong address, send us a ticket immediately, we will try to change the address as long as the package has not been sent yet.
If you need to change or cancel an order, send us a ticket immediately, we will try to make the change or return as long as the package has not been sent yet.
If you have made a pre-purchase, keep in mind that the delivery time varies depending on the pre-purchase made and the published conditions. If you have any questions you can contact us through a ticket
Free shipping

From 99€ purchase

90 days return

Deadline for returns extended

International Guarantee

Offered in all countries

100% secure payment

PayPal / MasterCard / Visa

Selbi Brand

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*Valid for purchases over 60€.

🇪🇸 We speak Spanish
🇬🇧 We speak English
🇩🇪 Wir sprechen deutsch
🇮🇹 Noi parliamo italiano

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The same old stuff. We use own and third party cookies for the proper functioning of the online shop, so we need to be accepted.